FAQ
Please find below answers to some of our most frequently asked questions at Typhoon International. If there are any questions you have, which have not been answered, please contact us at typhoon-int.co.uk/contact.
Q: I want to buy a XXXXXXXXX how can I get one?
A: You can find your local stockist here: typhoon-int.co.uk/stockists
Q: I need new feet/seals for my drysuit, how much would be?
A: Please complete the form on our website and one of our repairs team will get in touch with a quote, visit: typhoon-int.co.uk/repairs-and-spares
Q: I have a new drysuit from you, how can I register the warranty?
A: Visit our website and complete the form: typhoon-int.co.uk/warranty
Q: Where is the unique serial nos. and product number located, so that I can register my product for warranty?
A: These nos can be found on the internal product label. The nos below the barcode is your unique serial nos. and the number beside style is your product nos.
Q: I need to repair my drysuit, how do I go about this?
A: Please complete the repairs form on our website and one of our repairs team will get in touch with a quote and timeline, visit: typhoon-int.co.uk/repairs-and-spares
Q: I’ve just brought a drysuit and I want to return it, can I drop it off to your head office?
A: No, you need to return the product to the stockist you purchased from.
Q: Can I visit your head office to try on a drysuit/wetsuit?
A: Our head office does not have a store which you can try products on. You need to visit your local stockist to try on a wetsuit. You can find your local stockist on our website here: https://typhoon-int.co.uk/stockists
Q: I have a great sponsorship proposal for Typhoon, where should I send it?
A: We would love to see it! Please send to marketing@typhoon-int.co.uk
Q: I am a stockist and would like to set up an account with Typhoon, how do I do this?
A: Please contact our sales team directly on sales@typhoon-int.co.uk who will be able to help.
Q: Do you have any top tips of how to look after my drysuit, when I am not using it?
A: Yes we do! Please click on the following link for our care tips to enhance the lifespan of your drysuit. See here: typhoon-int.co.uk/how-to-take-care-of-your-drysuit
Q: I am interested in XXXXXX but unsure what size I am, can you help?
A: We have put together size guides for all our products, which will help you pick the right size for you, please visit here for more information; typhoon-int.co.uk/size-charts.
Q: I am unsure if I need a buoyancy aid or lifejacket, can you advise me?
A: Yes we can! Please read one of our latest blogs on this topic here; typhoon-int.co.uk/lifejacket-or-buoyancy-aid-whats-the-difference
Q: I have a commercial product enquire, who shall I contact?
A: Please can you email our dedicated commercial team – commercial@typhoon-int.co.uk